Privacy Policy

Privacy Policy

Effective Date: 25/05/2025

At Dodoza, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile app and website to book football turfs in Dhaka.

By using Dodoza, you agree to the practices described in this policy.

1. Information We Collect

When you register, book, or interact with the Dodoza app, we collect:

Personal Information: Name, Mobile number, Email address, Location data (for nearby turf suggestions)

Booking Details: Turf name and location, Time slot, Payment method, Group members (if split payment used)

Payment Information: Transaction ID, Payment method, Billing history

Note: We do not store full card or mobile banking credentials. Payments are processed via secure third-party gateways (e.g., bKash, Nagad, SSLCommerz).

2. How We Use Your Data

Create and manage your Dodoza account

Book football turfs and manage reservations

Enable group play, payments, and scheduling

Provide customer support

Recommend nearby turfs or football events

Improve app experience and optimize performance

3. Sharing Your Information

We do not sell or rent your personal data. However, we may share limited information with:

Turf venue owners (to confirm bookings and contact players)

Payment gateways (for secure transactions)

Government or legal authorities (when required by law)

4. Data Security

Your data is encrypted during transmission

Stored securely on protected servers

Only accessible by authorized Dodoza staff

5. Location Access

If enabled, Dodoza uses your device’s location to:

Show nearby football turfs

Suggest events in your area

You can disable location access at any time from your device settings.

6. Cookies & App Usage

We may use cookies and device analytics (e.g., crash reports, session length) to:

Improve user experience

Analyze user interaction

Fix bugs and enhance features

This data is anonymous and not linked to your identity.

7. Children’s Privacy

Dodoza is intended for users aged 13 and above. We do not knowingly collect data from children under 13. If discovered, such accounts will be removed.

8. Your Rights

Update or delete your profile anytime

Request access to your stored data

Opt out of marketing notifications

Deactivate your account upon request

9. Guest Mode – No Data Collection

Important: If you use Dodoza in Guest Mode, we collect NO personal data whatsoever.

You may browse available turfs and view events without creating an account.

No name, email, phone number, location, or device identifier is stored or transmitted.

All features requiring booking or payment are disabled in Guest Mode.

No cookies, analytics, or tracking are active during Guest Mode sessions.

Guest Mode is designed as a fully anonymous, read-only experience — allowing you to explore the app before deciding to register.

10. Policy Updates

We may update this Privacy Policy from time to time. You’ll be notified of any major changes through the app or by email.