Privacy Policy
Privacy Policy
Effective Date: 01/01/2026
Service Provider: Sports Loop (a concern of Ternion Loop)
Address: 106/06, Barontek, Pallabi, Mirpur 12
Contact: hello@sportsloop.io
At Sports Loop, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile app and website to book football turfs in Dhaka.
By using Sports Loop, you agree to the practices described in this policy.
1. Information We Collect
When you register, book, or interact with the Sports Loop app, we collect:
Personal Information
Name
Mobile number
Email address
Location data (for nearby turf suggestions)
Booking Details
Turf name and location
Time slot
Payment method
Group members (if split payment used)
Payment Information
Transaction ID
Payment method
Billing history
Note: We do not store full card or mobile banking credentials. Payments are processed via secure third-party gateways (e.g., bKash, Nagad, SSLCommerz).
2. How We Use Your Data
We use the collected data to:
Create and manage your Sports Loop account.
Book football turfs and manage reservations.
Enable group play, payments, and scheduling.
Provide customer support.
Recommend nearby turfs or football events.
Improve app experience and optimize performance.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share limited information with:
Turf venue owners: To confirm bookings and contact players.
Payment gateways: For secure transactions.
Government or legal authorities: When required by law.
4. Data Security
Your data is encrypted during transmission.
Stored securely on protected servers.
Only accessible by authorized Sports Loop and Ternion Loop staff.
5. Location Access
If enabled, Sports Loop uses your device’s location to:
Show nearby football turfs.
Suggest events in your area.
You can disable location access at any time from your device settings.
6. Cookies & App Usage
We may use cookies and device analytics (e.g., crash reports, session length) to:
Improve user experience.
Analyze user interaction.
Fix bugs and enhance features.
This data is anonymous and not linked to your identity.
7. Children’s Privacy
Sports Loop is intended for users aged 13 and above. We do not knowingly collect data from children under 13. If discovered, such accounts will be removed.
8. Your Rights
You have the right to:
Update or delete your profile anytime.
Request access to your stored data.
Opt out of marketing notifications.
Deactivate your account upon request.
9. Guest Mode – No Data Collection
Important: If you use Sports Loop in Guest Mode, we collect NO personal data whatsoever.
You may browse available turfs and view events without creating an account.
No name, email, phone number, location, or device identifier is stored or transmitted.
All features requiring booking or payment are disabled in Guest Mode.
No cookies, analytics, or tracking are active during Guest Mode sessions.
Guest Mode is designed as a fully anonymous, read-only experience — allowing you to explore the app before deciding to register.
10. Policy Updates
We may update this Privacy Policy from time to time. You’ll be notified of any major changes through the app or by email.
Contact Us
If you have questions regarding this policy, please contact us at:
Email: hello@sportsloop.io
Address: 106/06, Barontek, Pallabi, Mirpur 12